Every client situation is unique and therefore the solution for the client must be carefully crafted. The process of improvement begins with a clear definition of the client's need. Once the need has been identified and defined, the next step is to determine the challenges associated with implementing a solution. Dynamics such as logistics, availability of the learners, onsite verses online, learning styles and outcomes are all reviewed.
After each factor is examined, the solution is created. Some solutions require online modules when geography makes compliance difficult to achieve. Online solutions are also beneficial when the learners require flexibility in accessing or reviewing. Onsite solutions bring our trainers to the client's location as members of the delivery team. Some solutions require the combination of online and onsite delivery. Once the solution has been executed, the results of the implementations are measured.